Order Cancellation Policy

While we hope you like our items as much as we do, we understand that sometimes it's necessary to cancel your order. If you need to cancel an order, the cancellation must be placed no later than 7 days after the order cut off date. If we have already begun processing the order, we cannot guarantee cancellation.

Return Policy

Defective Items
Returns of defective items will be accepted within 30 days of the delivery confirmation date. A full refund of the purchase price, less the shipping fees, will be made promptly upon receiving the merchandise.

Non-Defective Items
Returns of non-defective items will be accepted within 15 days of the delivery confirmation date. A full refund of the purchase price, less the shipping fees and a 15% restocking fee, will be made promptly upon receiving the merchandise.

Damaged Items
There are no refunds on items damaged in shipping. If merchandise arrives damaged, save the merchandise AND the original box and packing it arrived in. Notify Hanna Khalia immediately to arrange for a carrier inspection and a pick-up of damaged merchandise.